Spotlight on ESP

News, insights and events

Keep up to date with the latest news, insights, events and developments from ESP.

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Why do airport IT teams still rely on generic IT service management frameworks?

Why many airport IT teams still rely on generic ITSM frameworks — and what needs to change.

Closing the resilience gap at airports before it causes turbulence

As a leading provider of IT support to aviation, ESP helps close potentially problematic operational gaps at airports.

2025 Thames Valley 250 Awards Finalist

We are delighted to announce that ESP Global Services has been named a finalist in two categories at the 2025 Thames Valley 250 Awards!

The hidden costs of airport downtime

Reduce operational costs with a proactive approach to airport downtime focusing on prevention, rapid response, and intelligent resourcing.

ESP is a Berkshire Limited 2025 Leading Company

ESP has been recognised as a top 100 privately owned business by Grant Thornton in the Berkshire Limited 2025 Leading Company report.

Click2Fix and Scan2Fix: New names for trusted tools

Two of our most widely used tools – ESP Help and ESP Help Mobile are now Click2Fix and Scan2Fix – to better reflect what they do and how they’re used.

ESP wins International Tech Company of the Year 2025

ESP Global Services has been named International Tech Company of the Year at the Thames Valley Tech & Innovation Awards 2025

ESP wins International Trade Business of the Year

2025 TVCC Awards Win

We are thrilled to announce that ESP has won the International Trade Business of the Year Award at the 2025 Thames Valley Chamber of Commerce Business Awards.

Dell Certified Technicians

ESP provides maintenance and support in the UK for Dell servers, storage, networking, or converged solutions, delivered by ESP Dell certified technicians.

ESP Global Services at PTE 2025

An incredible week for the ESP team at Passenger Terminal Expo 2025, making it one of our most memorable and impactful yet!

Tackling enterprise hardware refresh – How ESP delivers seamless upgrade projects at scale

Upgrading your enterprise hardware estate to meet new standards like Windows 11 isn’t just a technical project — it’s a business-critical transformation.

ESP supports Go Yellow for Marie Curie charity

ESP Global Services transformed its offices into a sea of yellow in support of a cause close to the company’s heart — Marie Curie charity.

ESP at PTE: A journey through the years!

ESP's journey through the years at Passenger Terminal Expo, and some of the key milestones achieved along the way.

ESP Global Services partners with United Airlines to deliver IT Support Services across North America

ESP is proud to announce a new partnership with United Airlines, providing IT support services to airports served by UA across North America.

Smart baggage solutions at ESP

Smart baggage solutions leveraging ESP's support data on bag drops, border gates, and other airport equipment.

Disrupting traditional IT support models for Airport Passenger Processing Systems

Reimagining IT support for Passenger Processing Systems with a proven approach tailored to the unique demands of airports.

Supporting retail excellence behind the Black Friday phenomenon

ESP empowers retailers with the tools and support they need to thrive - not just on Black Friday, but every day of the year.

Improving the passenger experience at airports with IT support services

CEO, Andy Jenner shares his insights gained through decades of experience in aviation support at ITSMF UK 2024, Europe's leading service management conference.