ESP Partner Portal and App

A unified service platform for all ESP suppliers

Our Partner Portal is your ultimate solution for streamlined service management, available 24/7.

EFFICIENCY MEETS EXCELLENCE

A centralised hub for ESP suppliers

Our Partner Portal serves as a centralised hub for all ESP suppliers, simplifying operations and enhancing efficiency across the board. Paired with our Partner App for technicians, it ensures seamless interactions and delivers real-time updates, ensuring precision in crucial data for operational efficiency and admin.

PARTNER PORTAL

ESP Partner Portal

for the service desk, Operations Manager, Service Delivery Manager

The ESP Partner Portal supports your service/IT help desk, Operations Manager, or Service Delivery Manager, empowering them with tools to onboard/offboard engineers effortlessly and handle work orders in real-time. With features like real-time work order handling and assignment, cancellation options, and comprehensive visibility into active and closed work orders, you’ll experience transparency and accuracy.

ESP Partner Portal provides:

Onboarding/offboarding engineers
Real-time work order handling, providing updates
Real-time assignment of work orders to engineers
Ability to cancel assigned work orders
View all active work orders by states
View closed work orders in last 30 days

PARTNER APP

ESP Partner App

mobile app for technicians

The ESP Partner App equips your IT technicians with the tools they need to excel. From real-time work order handling and ETA provision to on-site record-keeping, time tracking, and capturing online customer signatures on field service reports, our app streamlines every aspect of their workflow. Technicians can also provide closure information and attach images/documents, ensuring thorough documentation and enhanced communication.

Features of the Partner App:

Real-time handling of work orders, and providing updates
Provide ETA to be onsite
Real-time record when onsite
Record work time and online customer signature on field service report
Provide closure information and attach images/documents

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.

Get in touch